Shipping and returns

Free standard shipping in Australia

We offer free standard shipping on all our products shipped within Australia. For shipping outside Australia add items to your shopping cart and specify your shipping address. You can do this prior to finalising your order.

Express shipping

Should you wish to receive your items in a hurry (and who doesn't!?) you can select the express shipping option during checkout for an additional fee of AUD$12 (applies to items shipped within Australia only).

International shipping

For orders shipped to destinations outside of Australia we charge a simple, flat-rate shipping fee of AUD$15. This fee will be added during checkout.

Payment

Payment for all items is via credit card processed by Shopify, or through PayPal processed during checkout. You can use your PayPal account or if you don't have a PayPal account, don't worry you can still pay using your credit card processed through PayPal.

Returns

We offer a 60 day return policy on all our products unless stated otherwise in the product description. We hope this gives you the opportunity to have confidence in finding the right item for you. Items returned in original condition and packaging will receive a full refund excluding any amount paid for express or international shipping. All we ask is that you pay for the return postage which helps us to maintain value for money prices on all of our items.

Please note that items with personalised embossing may not be returned unless faulty.

To initiate a return simply complete the formĀ on our contact us page, including your order number in the comments field and we will be in touch for full instructions on how to complete your return.